Human oversight

Purpose: To ensure that AI systems support rather than replace, human decision making.

Organisational / Technical	Measure
A. Human control by design
TECH	The AI System is designed as a decision-support tool rather than an autonomous decision-maker
BOTH	Clear points of human intervention are defined for high-risk or sensitive uses of the system
ORG	The organisation has specific which decisions must involve human judgment
TECH	Automated actions can be paused, overridden or reversed by humans
ORG	Human oversight is not static but involves active review, validation or challenge of system outputs
ORG	Oversight responsibilities are clearly defined and embedded into every day work flows
B. User autonomy and informed interaction
ORG	Checks are in place to ensure individuals using the tool retain meaningful choices and are not coerced into accepting AI outputs
BOTH	Users show they understand when they are interacting with AI and when outputs are AI generated
ORG	Organisation offers users opportunities to question, challenge or deviate from AI recommendations