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Human well-being

Purpose: To ensure that the system or deployment is beneficial to human well-being and avoids harms.

Organisational / Technical Measure
A. Integrate features that detect threats to well-being
TECH Automated classifiers allow detecting topics or behaviours that indicate risks to well-being
TECH Implement crisis detection AI that flags up possible critical situations in the health or well-being of users
B. Prevent uses that may jeopardize user well-being
TECH Integrate keyword filtering to catch out of scope requests
TECH Constraint training data to limit model knowledge to appropriate domains
TECH Monitor outputs to prevent harmful responses even if filters missed request
C. Reporting of well-being impacts
BOTH Set up reporting system and customer team interface to let users report on well-being impacts

Source: AIOLIA deliverable 3.1